Knowledge Base

How to create a FTP account?

Ans:The steps below can be used to create an FTP account using cPanel. 1.Open cPanel and sign in. Typically, the URL for logging in is https://yourdomain.com/cpanel, where “yourdomain.com” is the domain name of your website. 2. After logging in, head over to the “Files” section and search for the “FTP Accounts” or “FTP Manager” icon. …

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What Exactly is an FTP client?

A FTP client will be an application through which you will be able to transfer the data from your local machine to a remote server. You can upload/download data to your hosting account using FTP client. Most widely used FTP client application is FileZilla, you can also use other FTP clients such as cuteftp, winscp.

What Exactly is FTP?

File transfer protocol, or FTP, is a method for transferring files from one computer to another or from one server to another. You can think of FTP as the door to access your data hosted on a remote PC. With the help of FTP, you can easily upload/download data from your local PC to a …

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How to terminate a Cpanel account

Terminate is deleting an account completely from server, you have to confirm again before using this option as this will delete all data related to the cpanel account and it cannot be recovered, below are the steps to terminate(delete) account from WHM: 1] Login to WHM >> Select the List accounts option >> search the …

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How to change a domain name or cpanel user name through the WHM?

1.Login to the WHM 2.Select the List accounts option 3.Search for the account name for which you want to change the domain name and username. 4.The read mark colour option is for changing the primary domain name and the orange mark colour option is for changing the username in the below screenshot.

How to change Email Routing Configuration for a domain?

1.Login to the WHM 2.Search Email Routing Configuration option 3.Search the domain name for which you want to change the Email Routing Configuration. 4.Click on edit option 5. Select the appropriate email routing configuration option and then click on save button.

How to check mail delivery reports through WHM

1.Login to the WHM 2.Search Mail Delivery Reports option. 3.In Result Inquiry box select the start date and end date of which you want to check the mail delivery reports. 4.click on “run report” option. 5.selected date’s mail delivery report will be listed down.

How to manage features in WHM

Feature Lists in WHM are used to enable or disable cPanel functions available to your resold accounts, such as File Manager, FTP Accounts, phpMyAdmin, among other features. Feature Lists can be assigned to packages which are then chosen to be used by cPanel accounts, below are the steps to manage features in WHM:   2. …

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How to delete the package

Below are the basic steps to delete a Package in WHM: 1.Login into your WHM account and search for “Delete a Package” 2.Select the package you wish to delete and click on the “Delete” button. Note: Kindly make sure to unassign all the cPanel accounts from the package you wish to delete before going through …

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